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Delivery of goods

The territory of delivery of Goods presented on the Website and sold by Garda Decor is limited to the borders of the UAE

Orders worth more than 2000 dirhams of the UAE are eligible for free-of-charge delivery within the borders of the UAE

If your order does not exceed the above amount, a delivery fee of 250 dirhams UAE will be charged.

Delivery of the order to the other Emirate will be carried out on the Third working day after placing an order.

Orders placed outside of business hours after 9 pm, after the set time and/or during UAE public holidays will be considered placed on the first business day of the UAE after the Order is submitted.

To clarify the date, time and, if necessary, the delivery route, you may contact the manager to confirm the Order.

The customer has to inform us of any special circumstances that will affect their ability to deliver the goods.

We reserve the right to charge a re-delivery fee if the Order is not accepted at the address provided by you on the confirmed delivery date.

Delays in delivery are possible due to unforeseen circumstances that occurred without fault of us.

The customer is expected to provide us with contact phone numbers by which we can be contacted during business hours and in the evenings. It is recommended to specify mobile phone numbers.

In order to avoid fraud cases, as well as to fulfill the obligations assumed, upon delivery of a prepaid Order, the person delivering the Order has the right to request a document certifying the identity of the Recipient, as well as to indicate the type and number of the document provided by the Recipient on the Order receipt. The Seller guarantees the confidentiality and protection of the Recipient's personal data.

When accepting an Order from a courier, the Recipient is obliged to inspect the delivered Goods and check it for compliance with the declared quantity, assortment and completeness of the Goods, as well as to check the integrity of the packaging. If there are no claims to the delivered Goods, the Recipient signs the "Order Delivery Form" or other similar document provided by the courier and pays for the Order (except for cases when 100% prepayment done). The signature in the delivery documents indicates that the claims to the Goods have not been declared by the Recipient, and the Seller has fully and properly fulfilled his obligation to transfer the Goods.

Payment Policy

The price of the goods that mentioned in online store is indicated in AED (dirhams of the United Arab Emirates) and includes value added tax.

The price of the Product is indicated on the Website. In case of incorrect indication of the price of the Goods ordered by customer, we inform you about this in order to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the customer, this Order is considered to be canceled. If the Order has been paid, we return to you the amount paid for the Order in the same way it was paid.

The customer has to make a payment at the time of placing an order on our website, which includes the price of the product, as well as shipping, delivery and assembly if applicable. The payment on our website has to be performed in UAE Dirhams (AED) using a Visa, MasterCard, American Express, Union Pay, JCB credit/debit card.

All credit/debit card payments are subject to authorization/verification by the issuing bank. If the issuing bank refuses to authorize the payment, we may contact you to check whether it is possible to agree on an alternative payment method or cancel this order. We are not responsible if this causes a delay in the delivery of your products.

In addition, when customer submits his payment details/information (including, but not limited to, credit/debit card number, full name, billing address, home address, account number and credit/debit card expiration date) on our website to place an order, these payment details will be provided directly to our payment provider via a secure connection. We will not store or collect your payment information and will not be responsible and/or liable for any losses incurred by customer, directly or indirectly, as a result of sharing your payment details/information on or through our website. Any or all losses arising from the fact that you shares his payment information with our payment provider are solely the responsibility and liability of the payment provider.

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