The consumer has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods - within 7 days, not counting the day of purchase (excluding furniture and upholstery). The return of Goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Goods are preserved.
The direct costs of returning the goods are borne by customer and will be deducted from any refund.
All returns without defects will be refunded in the amount of the cost of the purchased goods.
We are unable to accept returns for refund or exchange on:
- Furniture and upholstery.
- Special order items.
- Personalized, monogrammed products,
- Products damaged through normal wear and tear.
- Products without an original purchase receipt.
If your purchase is faulty, we will offer an exchange or refund.
If the goods meet the conditions of return, we will refund the money within 7 (seven) working days from the date of receipt of the goods.
Return of Goods of inadequate quality:
A product of inadequate quality means a product is defective and cannot ensure the performance of its functional qualities. The received Product must match the description on the Website. The color of the product may differ slightly from the images on the website depending on the color rendering of your device. The difference of design elements, colors or design from the description stated on the Website is not a sign of improper quality.
The appearance and completeness of the Goods, as well as the completeness of the entire Order must be checked by the Recipient at the time of delivery of the Goods.
If you refuse the Goods, we return the cost of the returned Goods, with the exception of the our expenses related to the delivery of the Goods returned by customer, within 7 (seven) days from the date of transfer of the Goods to the Seller together with the Buyer's completed return application.
If, at the time of your request, a similar product is not on sale from us, you have the right to refuse to fulfill this Agreement and demand a refund of the amount of money paid for the specified Product. We are obliged to return the amount of money paid for the returned goods within 7 (seven) days from the date of return of the Goods.